FAQ - LexDex Mobile
How often do you release new phones?
When will you support iPhones?
Do you support iPods?
What carriers do you support?
My phone doesn’t have Internet access. Can I still download LexDex?
How do I download to my phone?
The file installation failed, what should I do?
Where can I find the application on my phone?
How do I delete LexDex from my phone?
The images don’t appear correctly on my mobile phone
The functionality buttons are not working correctly
Am I logged onto the internet while I’m using LexDex Mobile on my phone?
How many applications/lists can I download to my phone?
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I don’t see my phone model; can I still download LexDex Mobile to my phone?
We suggest that you try downloading a similar model with a similar screen size to your phone. This is definitely worth a try but isn’t guaranteed to work.
(Don’t forget that your carrier will charge you a small downloading fee!)
Email us to request your phone model and we’ll try to get it up as soon as possible. -
How often do you release new phones?
New phones are being released on LexDex.com as fast as we can get them on there. And we mean fast.
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When will you support iPhones?
We’re actually working to create something really cool just for the iphone. We’ll make an announcement once it’s ready.
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Do you support iPods?
We're thinking about it.
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What carriers do you support?
We support all carriers in the United States except for: Verizon, Helio and Alltel.
Blackberry users can use LexDex mobile on any carrier.
International users should be able to use LexDex if your phones use JAVA. -
My phone doesn’t have Internet access. Can I still download LexDex?
You can download LexDex Mobile to your desktop and then transfer the application to your phone via USB cable or Bluetooth.
To download to your desktop:
1. Select the saved Dex you wish to study.
2. Once your chapters have loaded onscreen, click on the ‘Mobile Flash Cards’ button in the ‘Step 4: Study Applications’ box.
3. Click on the link that appears under “Click on the link below to download to your desktop” text box. This link should be labeled with the name of the first chapter in the Dex you have chosen. -
How do I download to my phone?
1. At the bottom left corner of your LexDex homepage, you will find a header labeled “LexDex Mobile”. Right above the ‘Take a Tour’ button, click on the link labeled ‘Find Your Phone to Get Started’.
2. Select your phone’s brand and model from the dropdown menus.
3. Click on ‘Save This Phone’ button under the picture of your phone.
4. Select your Country/Region and enter your phone number in the text field provided. Click on ‘Save Settings’ once you’re done.
5. Back on the MyDex page, select what you wish to study in the ‘Step 3: Customize A Dex’ box.
6. Click on ‘Mobile Flash Cards’ in the ‘Step 4: Study Applications’ box and click on your preference once the text box shows up onscreen. -
The file installation failed, what should I do?
Take two aspirin and call us in the morning. Just kidding.
- First make sure that you’ve carefully followed the steps outlined in the previous question “How do I download to my phone?” above. Check your mobile internet connection and please note that some carriers in the United States such as Verizon and Helio don’t allow for third-party applications.
- If it turns out that you don’t have internet for your phone, just follow the instructions to download LexDex Mobile under the question above labeled “My phone doesn’t have internet access. Can I still download LexDex?”.
Contact us at nicolas@lexdex.com with any other issues. -
Where can I find the application on my phone?
LexDex Mobile usually downloads to the same place your games are stored. It may be in your “Games” folder, your “Applications” folder, your “My Favorites” folder, or a folder labeled “Java World”.
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How do I delete LexDex from my phone?
*Gasp* …and end your portable, time-saving, efficient e-learning LexDex experience? Say it ain’t so.
If for any reason you need to delete LexDex from your phone, you can choose to delete the application under the “Menu/Options” button while you’re running the application. -
The images don’t appear correctly on my mobile phone
Please make sure you have followed the directions for LexDex Mobile and have not missed anything. It could be anything from having incorrectly selected the wrong phone model to what kind of mood your phone is in.
Contact us at nicolas@lexdex.com and clearly explain what the problem is and what it is you’re seeing onscreen. -
The functionality buttons are not working correctly
Wish upon a falling star….or contact us at nicolas@lexdex.com and we’ll get it fixed.
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Am I logged onto the internet while I’m using LexDex Mobile on my phone?
Once you’ve loaded LexDex Mobile onto your phone it becomes an application that can be used just the same way you download games onto your phone.
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How many applications/lists can I download to my phone?
The number of lists you can have on your phone depends on your phone’s memory capacity and how much of it you have already used up.
After you’ve downloaded LexDex onto your mobile, what other applications could you possibly need anyway? That’s right….delete, delete, delete those time wasters and stick with LexDex! Trust us, we know what’s best for you.
